State Farm® Insurance Agent Willard Murphy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Veronica Scire
August 25, 2025
5
out of
5
rating by Veronica Scire
"Gloria Carrillo-Lopez was very patient and kind. The team was informative and helped me get the best possible discounts."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brittany Hudson
August 16, 2025
5
out of
5
rating by Brittany Hudson
"Great service and great deal on my insurance. Very affordable"
Kellie Franklin
August 9, 2025
5
out of
5
rating by Kellie Franklin
"Sergio always takes care of any of my needs or concerns in a timely and professional manner. He takes the time to make sure I understand everything completely and never makes me feel dumb for making him explain it until I get it."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Melissa
August 7, 2025
5
out of
5
rating by Melissa
"I’ve been a customer of this branch for over 25 years. Willard and his team are professional and easy to do business with. They have always gone above and beyond to help me find the right coverage & savings for my vehicles and home. Exceptional service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We look forward to working with you another 25 years !!"
Barry Rabinowitz
July 27, 2025
5
out of
5
rating by Barry Rabinowitz
"Very knowledgeable and responsive service, most lately from Sergio."
We responded:
"Thank you Barry for taking time to let us know you appreciate our service. We are here for you and all of our clients."
Robert Edgell
June 27, 2025
5
out of
5
rating by Robert Edgell
"prompt and efficient service"
We responded:
"Thank you for your feedback! We're glad to hear that you found our service prompt and efficient. We appreciate your support and look forward to assisting you again."
William Lohrentz
May 22, 2025
5
out of
5
rating by William Lohrentz
"Agent Gloria went above and beyond to help me with my questions about our policies ..."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Delois Williams
May 20, 2025
5
out of
5
rating by Delois Williams
"Ms Gloria Lopez is very professional and knows how to communicate hard to understand insurance language in simple terms. I appreciate her patience and look forward to positive times with State Farm."
We responded:
"Hello Delois, Thanks for your feedback. We take pride in providing excellent customer service to our clients. Thanks for putting your trust in the Willard Murphy State Farm agency."
MARICELLA
May 6, 2025
5
out of
5
rating by MARICELLA
"Excellence cervice. Professional. Recommend 100% tracks. Agent cerjio"
We responded:
"Thank you for the review! it was our pleasure assisting with your insurance needs. If there is anything else we can do to help please let us know! "
Gomez latinos taxi ll Ortiz
May 6, 2025
5
out of
5
rating by Gomez latinos taxi ll Ortiz
"Excellent cervice. Profesional 100% RECOMEND STATE FARM"
We responded:
"Thank you for the 5 star review and recommendation. We look forward to continuing to be your choice for insurance. "
Cintra Tucker
May 6, 2025
5
out of
5
rating by Cintra Tucker
"I've had nothing but great experiences working with Willard Murphy’s State Farm Agent's office! He is always friendly, professional, and incredibly knowledgeable. He was very patient, taking the time to explain the coverages and align the perfect policy for my needs. Whether it's auto, home, or life insurance, I feel confident knowing Willard's office has the coverage I need. I would Highly recommend Willard Murphy's State Farm Agent’s office for anyone looking for reliable, personalized insurance service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
ADRIAN HAYNES
May 5, 2025
5
out of
5
rating by ADRIAN HAYNES
"I LOVE Willard and his team. They always go above and beyond. I like that someone is always reachable and handle my request and issues quickly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tony Perticone
May 5, 2025
5
out of
5
rating by Tony Perticone
"Knowledgeable, professional and courteous service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
r gentry
May 5, 2025
5
out of
5
rating by r gentry
"Enjoyed speaking with Sergio Fernandes. He is very helpful and knowledgeable. He is highly recommended."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brittany Lammons
March 11, 2025
5
out of
5
rating by Brittany Lammons
"Gloria was very knowledgeable with setting up my new policy. And VERY nice!!! She made sure everything was correct and I was completely covered for my home."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Linda
February 5, 2025
5
out of
5
rating by Linda
"Have worked with both Willard and Andrew and they are both very responsive and take the time to explain everything to ensure my coverage is what's needed for my situation and that I understand the meaning of each line item in policy."
We responded:
"Thanks for putting your trust in our team to handle your insurance needs. We appreciate your business."
Elisa Michelkerlange
November 20, 2024
5
out of
5
rating by Elisa Michelkerlange
"Thank you so much for your help and diligence. That’s from Marjorie 😀😀😀🙏🙏🙏"
We responded:
"Thank you for the thoughtful feedback! We're so glad we could help, and we’re always here whenever you need us. Your support means the world to us!"
Mechelle Stephens
November 8, 2024
5
out of
5
rating by Mechelle Stephens
"Sergio provided exceptional customer service. Had me what I needed within 5 minutes."
We responded:
"Thank you for your kind words about Sergio! We're so glad he could assist you quickly and provide the exceptional service you deserve. We appreciate you taking the time to share your experience with us! "
GLENDA HEYER
November 8, 2024
5
out of
5
rating by GLENDA HEYER
"Great service knowledgeable professional service. Provided allowing me to obtain a life insurance policy the is excellent and affordable. Best option compared to other Life insurance companies seen on TV and mail ads Thank you for your help this policy has given me much needed relief for me and my family 🙏🌷💜"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service professional and knowledgeable, and that we were able to help you secure life insurance that meets your needs. It's always our goal to provide the best options for our customers, and we're glad this policy has brought you and your family relief. If you have any further questions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help!"
Ava Starr
September 20, 2024
5
out of
5
rating by Ava Starr
"I've been with them for years and they are great and efficient. Most of all for me they are affordable!"
We responded:
"Thank you for your loyalty and for taking the time to share your experience! We're so glad to hear that you've found our team to be great, efficient, and, most importantly, affordable. It's our pleasure to continue providing you with the service you deserve, and we look forward to being here for you for many more years to come!"
Dave O'Leary
August 2, 2024
5
out of
5
rating by Dave O'Leary
"Very helpful! They always pick up the phone when I call and are willing to go through our policy to ensure we're getting the right coverage at the right price."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our State Farm team. Ensuring you have the right coverage at the best price is our top priority, and we're always here to help whenever you need us. We appreciate your trust and look forward to continuing to serve you!"
Nikia Yancey
July 22, 2024
5
out of
5
rating by Nikia Yancey
"I’m so grateful for my recent experience with Natalee as she literally held my hand through securing new my policy. With the daily stresses of life, to find people who care and are happy to assist you in any way is such a breath of fresh air! From the very first interaction, Natalee let me know that she’d treat me like family and she definitely made good on that promise!"
We responded:
"Hello Nikia, Thanks for taking time to share your experience with our agency. Our goal is to provide professional service to our clients and to be a resource they can call on. Have a great day and we look forward to speaking with you soon."
Scott Franklin
June 17, 2024
5
out of
5
rating by Scott Franklin
"Natalee made my day. Very professional and nice and reduced my premium by $200 per month. Excited to be with state-farm. Thank you so much."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Natalee was able to help you save on your insurance. Welcome to State Farm, and we're excited to have you with us!"
Breynn Marshall
May 31, 2024
5
out of
5
rating by Breynn Marshall
"Jocelyn was very nice and extremely helpful! Customer service is always great and I’ll continue to do business with this office!"
We responded:
"Thank you for your kind words! We're delighted to hear that Jocelyn was able to assist you and that you consistently experience great customer service. We look forward to continuing to serve you!"
Isaac Omolayo
May 30, 2024
5
out of
5
rating by Isaac Omolayo
"First thing is responsiveness, they respond to you or any issue you have immediately. They will give you the best competitive rates which will make your decision to stay with them easy. I will definitely recommend them for your auto insurance."
We responded:
"Thank you so much for your feedback! We're thrilled to hear that you appreciated our prompt responsiveness. Your recommendation means a lot to us, and we're glad to have earned your trust for your auto insurance needs."